Operational Incident Management and Business Continuity
Designed for Operations Managers, this course focuses on building resilience through structured incident management and business continuity planning. Participants will learn how to maintain operational stability during crises while adhering to safety and risk mitigation protocols.
£380
Certified Incident Management Professional
- Pass mark 70%
- Certificate on completion
- Verifiable public certificate ID
- English · available globally
Operational Incident Management and Business Continuity: the short answers
- What is Operational Incident Management and Business Continuity?
- Designed for Operations Managers, this course focuses on building resilience through structured incident management and business continuity planning. Participants will learn how to maintain operational stability during crises while adhering to safety and risk mitigation protocols.
- Who is Operational Incident Management and Business Continuity for?
- It is pitched at Intermediate level for Operations Managers working in career, and is studied online from any country.
- How long does Operational Incident Management and Business Continuity take?
- Around 24 hours of study, plus the assessed assignments and one applied project.
- How is the certification assessed?
- Every assignment and the final project are assessed automatically against the published criteria. The pass mark is 70%, and an item that does not pass can be resubmitted.
- What do I receive when I pass?
- Certified Incident Management Professional, issued as a certificate with a unique ID that employers can check in the public certificate register.
- How much does it cost?
- £380 once, with no subscription.
What you will be able to do
- Develop a robust business continuity plan for diverse operational threats
- Manage incident response teams during acute operational disruptions
- Perform impact analysis on critical operational workflows
- Implement recovery protocols to restore services post-incident
- Review and optimize internal processes based on incident debriefs
Written by Linda Chen, Operations Continuity Director. Every submission is assessed automatically against the published criteria for Certified Incident Management Professional, and the certificate is issued the moment the assessment is complete.
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