Continuous Improvement in Patient Care Processes
Designed for coordinators, this course applies Lean and Six Sigma principles to refine patient intake and treatment pathways. Participants learn to identify bottlenecks and foster a culture of evidence-based process refinement.
£480
Certified Clinical Improvement Specialist
- Pass mark 70%
- Certificate on completion
- Verifiable public certificate ID
- English · available globally
Continuous Improvement in Patient Care Processes: the short answers
- What is Continuous Improvement in Patient Care Processes?
- Designed for coordinators, this course applies Lean and Six Sigma principles to refine patient intake and treatment pathways. Participants learn to identify bottlenecks and foster a culture of evidence-based process refinement.
- Who is Continuous Improvement in Patient Care Processes for?
- It is pitched at Advanced level for Clinical Service Coordinators working in psychology, and is studied online from any country.
- How long does Continuous Improvement in Patient Care Processes take?
- Around 26 hours of study, plus the assessed assignments and one applied project.
- How is the certification assessed?
- Every assignment and the final project are assessed automatically against the published criteria. The pass mark is 70%, and an item that does not pass can be resubmitted.
- What do I receive when I pass?
- Certified Clinical Improvement Specialist, issued as a certificate with a unique ID that employers can check in the public certificate register.
- How much does it cost?
- £480 once, with no subscription.
What you will be able to do
- Map patient journey touchpoints for service efficiency
- Analyze clinical process bottlenecks using data
- Apply quality management tools to patient care
- Develop iterative improvement cycles for treatment delivery
- Standardize care pathways for consistent outcomes
Written by Prof. David Miller, Healthcare Quality Lead. Every submission is assessed automatically against the published criteria for Certified Clinical Improvement Specialist, and the certificate is issued the moment the assessment is complete.
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