Patient Service and Regulatory Standards
This specialized course for Patient Services Managers focuses on the intersection of service delivery and healthcare compliance. It provides the tools to manage patient satisfaction while meeting strict healthcare regulations.
£590
Certified Patient Services Administrator
- Pass mark 70%
- Certificate on completion
- Verifiable public certificate ID
- English · available globally
Patient Service and Regulatory Standards: the short answers
- What is Patient Service and Regulatory Standards?
- This specialized course for Patient Services Managers focuses on the intersection of service delivery and healthcare compliance. It provides the tools to manage patient satisfaction while meeting strict healthcare regulations.
- Who is Patient Service and Regulatory Standards for?
- It is pitched at Advanced level for Patient Services Managers working in 2. Business Management, and is studied online from any country.
- How long does Patient Service and Regulatory Standards take?
- Around 26 hours of study, plus the assessed assignments and one applied project.
- How is the certification assessed?
- Every assignment and the final project are assessed automatically against the published criteria. The pass mark is 70%, and an item that does not pass can be resubmitted.
- What do I receive when I pass?
- Certified Patient Services Administrator, issued as a certificate with a unique ID that employers can check in the public certificate register.
- How much does it cost?
- £590 once, with no subscription.
What you will be able to do
- Navigate patient privacy and data regulations
- Implement patient-centered communication protocols
- Manage grievances with regulatory compliance
- Optimize patient intake workflows
- Evaluate service satisfaction data against performance goals
Written by Dr. Susan Ng, Healthcare Operations Specialist. Every submission is assessed automatically against the published criteria for Certified Patient Services Administrator, and the certificate is issued the moment the assessment is complete.
20 topics in this subject area
Each topic is written to be read on its own. Open a topic to read its description.
The curriculum for this course is being written. Sign in to start reading.
Course Builder
Prepare your assignments and one applied project in your own words and submit them here. The AI assesses each piece as soon as you submit it, and your certificate is issued immediately once the assessment is complete.
Sign in to read the topics, write your assignments and project, and receive your certificate the moment the AI assessment is complete.