Client Lifecycle Risk Management
This course trains account directors to manage client risk throughout the entire lifecycle, from onboarding to contract renewal. It bridges the gap between commercial service delivery and proactive risk mitigation.
£400
Certified Client Risk Professional
- Pass mark 70%
- Certificate on completion
- Verifiable public certificate ID
- English · available globally
Client Lifecycle Risk Management: the short answers
- What is Client Lifecycle Risk Management?
- This course trains account directors to manage client risk throughout the entire lifecycle, from onboarding to contract renewal. It bridges the gap between commercial service delivery and proactive risk mitigation.
- Who is Client Lifecycle Risk Management for?
- It is pitched at Intermediate level for Account Directors working in startup, and is studied online from any country.
- How long does Client Lifecycle Risk Management take?
- Around 28 hours of study, plus the assessed assignments and one applied project.
- How is the certification assessed?
- Every assignment and the final project are assessed automatically against the published criteria. The pass mark is 70%, and an item that does not pass can be resubmitted.
- What do I receive when I pass?
- Certified Client Risk Professional, issued as a certificate with a unique ID that employers can check in the public certificate register.
- How much does it cost?
- £400 once, with no subscription.
What you will be able to do
- Assess client-level commercial risk
- Design onboarding procedures that minimize churn
- Manage contract renewal risks effectively
- Negotiate service level adjustments
- Develop risk registers for major client accounts
Written by Fiona Clarke, Client Strategy Lead. Every submission is assessed automatically against the published criteria for Certified Client Risk Professional, and the certificate is issued the moment the assessment is complete.
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