Technical Incident Response and System Recovery
Focused on the practical aspects of managing technical incidents, this course provides specialists with the methodology to identify, contain, and recover from operational system failures. It covers the full lifecycle of an incident, ensuring minimal disruption to business services.
£380
Certified Incident Response Professional
- Pass mark 70%
- Certificate on completion
- Verifiable public certificate ID
- English · available globally
Technical Incident Response and System Recovery: the short answers
- What is Technical Incident Response and System Recovery?
- Focused on the practical aspects of managing technical incidents, this course provides specialists with the methodology to identify, contain, and recover from operational system failures. It covers the full lifecycle of an incident, ensuring minimal disruption to business services.
- Who is Technical Incident Response and System Recovery for?
- It is pitched at Intermediate level for Incident Response Specialists working in business, and is studied online from any country.
- How long does Technical Incident Response and System Recovery take?
- Around 16 hours of study, plus the assessed assignments and one applied project.
- How is the certification assessed?
- Every assignment and the final project are assessed automatically against the published criteria. The pass mark is 70%, and an item that does not pass can be resubmitted.
- What do I receive when I pass?
- Certified Incident Response Professional, issued as a certificate with a unique ID that employers can check in the public certificate register.
- How much does it cost?
- £380 once, with no subscription.
What you will be able to do
- Identify and triage technical incident reports.
- Develop immediate containment and recovery plans.
- Perform root cause analysis to prevent recurrence.
- Coordinate communications during system downtime.
Written by Liam O'Shea, Lead Systems Resilience Engineer. Every submission is assessed automatically against the published criteria for Certified Incident Response Professional, and the certificate is issued the moment the assessment is complete.
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