Network Service Assurance for Enterprise Clients
This course helps service assurance managers govern network performance and customer outcomes across complex enterprise services. Employers will strengthen executive reporting, supplier accountability and evidence-led decisions without losing sight of user impact.
£580
Certified Network Service Assurance Executive Professional
- Pass mark 70%
- Certificate on completion
- Verifiable public certificate ID
- English · available globally
Network Service Assurance for Enterprise Clients: the short answers
- What is Network Service Assurance for Enterprise Clients?
- This course helps service assurance managers govern network performance and customer outcomes across complex enterprise services. Employers will strengthen executive reporting, supplier accountability and evidence-led decisions without losing sight of user impact.
- Who is Network Service Assurance for Enterprise Clients for?
- It is pitched at Executive level for Network Service Assurance Managers working in Network Engineering (CCNA/CCNP), and is studied online from any country.
- How long does Network Service Assurance for Enterprise Clients take?
- Around 12 hours of study, plus the assessed assignments and one applied project.
- How is the certification assessed?
- Every assignment and the final project are assessed automatically against the published criteria. The pass mark is 70%, and an item that does not pass can be resubmitted.
- What do I receive when I pass?
- Certified Network Service Assurance Executive Professional, issued as a certificate with a unique ID that employers can check in the public certificate register.
- How much does it cost?
- £580 once, with no subscription.
What you will be able to do
- Define service assurance measures that connect technical performance to customer outcomes.
- Evaluate service-level evidence, trends and exceptions across enterprise accounts.
- Lead structured reviews of recurring service-quality issues with accountable owners.
- Challenge supplier and internal reports using reliable operational evidence.
- Present concise improvement decisions, risks and commitments to senior stakeholders.
Written by Helen Murray, MBA, ITIL 4 Strategic Leader, Client Assurance Director. Every submission is assessed automatically against the published criteria for Certified Network Service Assurance Executive Professional, and the certificate is issued the moment the assessment is complete.
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