Client-Centric Digital Identity Auditing
Designed for professionals managing customer platforms, this course focuses on auditing the digital identity journey. It ensures that customer-facing systems remain resilient against account takeover and identity theft while preserving ease of use.
£280
Certified Customer Security Advocate
- Pass mark 70%
- Certificate on completion
- Verifiable public certificate ID
- English · available globally
Client-Centric Digital Identity Auditing: the short answers
- What is Client-Centric Digital Identity Auditing?
- Designed for professionals managing customer platforms, this course focuses on auditing the digital identity journey. It ensures that customer-facing systems remain resilient against account takeover and identity theft while preserving ease of use.
- Who is Client-Centric Digital Identity Auditing for?
- It is pitched at Intermediate level for Customer Experience Specialists working in Ethical Hacking & Penetration Testing, and is studied online from any country.
- How long does Client-Centric Digital Identity Auditing take?
- Around 15 hours of study, plus the assessed assignments and one applied project.
- How is the certification assessed?
- Every assignment and the final project are assessed automatically against the published criteria. The pass mark is 70%, and an item that does not pass can be resubmitted.
- What do I receive when I pass?
- Certified Customer Security Advocate, issued as a certificate with a unique ID that employers can check in the public certificate register.
- How much does it cost?
- £280 once, with no subscription.
What you will be able to do
- Audit authentication flows for security gaps
- Identify risks in customer account recovery processes
- Evaluate multi-factor authentication user experiences
- Assess data sensitivity in client-facing dashboards
Written by Marcus Thorne, Head of Digital Experience. Every submission is assessed automatically against the published criteria for Certified Customer Security Advocate, and the certificate is issued the moment the assessment is complete.
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