Digital Patient Experience Design and Analytics
This course teaches analysts how to leverage data to optimize the digital journey of a patient. It combines user experience design principles with data analytics to improve how patients interact with healthcare platforms and portals.
£380
Certified Patient Experience Analyst
- Pass mark 70%
- Certificate on completion
- Verifiable public certificate ID
- English · available globally
What you will be able to do
- Analyze user behavior data from digital patient platforms
- Design patient-centric interface workflows
- Identify friction points in digital health service delivery
- Utilize A/B testing to refine digital service quality
- Communicate insights effectively to operational teams
Written by Dr. Clara Wu, Experience Design Lead. Every submission is assessed automatically against the published criteria for Certified Patient Experience Analyst, and the certificate is issued the moment the assessment is complete.
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